FREE SHIPPING IN THE UK ON ALL ORDERS OVER £150

Delivery

Orders

If the item you order is in stock it will be dispatched within 2-5 working days.  Each item is handmade, therefore if an item is not in stock, please allow 4-6 weeks to receive your order.

If you order a ring or a bangle in a specific size, please allow 2 weeks for the item to be sized for you.

For items marked as “made to order”, please allow 8 weeks to receive your order.

If you require an item for a specific date or if you want to check stock availability, please e-mail info@julienicaisse.com.

Delivery info

Please note that due to the new GPSR (General Products Safety Regulation) rules, we can no longer ship to the E.U and Northern Ireland. We hope that we will be able to ship again to our E.U and NI customer in the future.

For U.K customers, items are shipped via Royal Mail “next day special delivery” (next day delivery).

For our E.U and international customers, orders under £250 are shipped via Royal Mail International tracked & signed services (3-5 working days delivery to Europe, 5-7 for the rest of the world) whilst orders above £250 are shipped via DHL Express (1-4 working days delivery).

Exception: Gift vouchers are sent worldwide via royal mail post (free shipping).

If you wish to have your item delivered on a specific day please contact us via e-mail info@julienicaisse.com.  All items are handmade, therefore, please note that it can take up to 8 weeks to receive your order.

Collection

If you wish to collect your order from our south London studio, you are more than welcome to do so.  Please e-mail us at info@julienicaisse.com to arrange a collection date and time.