If the item you order is in stock it will be dispatched within 2-5 working days. If not in stock, please allow 3-4 weeks for delivery. If you order a ring in a specific size please allow 2 weeks for the ring to be sized for you. For all wedding rings please allow 4-5 weeks as each ring is handmade to order. Should you require an item for a specific date or if you want to check stock availability please e-mail firstname.lastname@example.org.
For U.K customers, items are shipped via Royal Mail “next day special delivery” (next day delivery).
For our E.U, U.S & Canada customers, orders under £299 are shipped via Royal Mail International tracked & signed services (3-5 working days delivery to Europe and 5-7 days to U.S & Canada) whilst orders above £300 are shipped via DHL (1-3 working days delivery).
For our customers in the rest of the world all orders are sent via DHL (1-4 working days delivery).
Exception: Gift vouchers are sent worldwide via royal mail post (free shipping).
If you wish to have your item delivered on a specific day please contact us via e-mail email@example.com. All items are handmade, therefore, please note that it can take up to 5 weeks to receive your order.
If you wish to collect your order from our south London studio, you are more than welcome to do so. Please e-mail us at firstname.lastname@example.org to arrange a collection date and time.